Privacy Policy

BHC Privacy Policy

Bessingby Holiday Cottages (“us”, “we”, “our”, or “BHC”) operates https://www.bessingbyholidaycottages.co.uk (the “Site”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site and for the running of Bessingby Holiday Cottages’ business. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Site, we ask you to provide us with certain personal information that can be used to contact or identify you. This includes:

Party leader’s full name

Home address

Arrival and departure dates

Contact information: email address, landline, and mobile phone numbers

Number in the party

Payment information

Information you can choose to give us:

Names, genders and age of the others in the party

Special requirements (eg high chair, mattress topper)

Who the information is shared with:

Our agents including

Supercontrol (our online booking and payment system)

Sykes Holiday Cottages (dates of visit only)   

Our housekeepers (the following only)

                        Number in the party (gender and ages where appropriate)

                        Arrival and departure dates

                        Any special requirements eg cot or high chair

What the information is used for:

Maintenance of internal records

Informing housekeepers how cottage is to be arranged

Email marketing- we may contact you with newsletters, or last minute deals

How long the information is retained:

We may store your information for an extended period of time so we can keep you informed of special offers etc. You can however ask for your details to be removed from our data base at any time after your stay.

Cookies Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Last updated:  12 June 2024